State Farm® Insurance Agent Nicole Grove
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edward Jolley
October 14, 2024
5
out of
5
rating by Edward Jolley
"Very professional and kind."
Emily Vuxta
October 9, 2024
5
out of
5
rating by Emily Vuxta
"Just switched to State Farm and they are great! Kayleigh in particular was super helpful, quick to respond, answered ALL my questions and was very pleasant. She made the process of switching over so easy!"
We responded:
"Emily, Thank you for your kind words about Kayleigh! We're thrilled to hear that she was able to provide you with a positive experience during your switch to State Farm. At State Farm, our goal is to provide exceptional customer service to all of our clients, and we're so happy to hear that Kayleigh exceeded your expectations. Please don't hesitate to reach out if you have any other insurance needs in the future."
Barbara Brand
October 8, 2024
5
out of
5
rating by Barbara Brand
"Exceptional service, very professional and knowledgeable. I would not hesitate to refer family and friends."
We responded:
"We appreciate you Barbara! Don't ever hesitate to reach out to us if you need anything!"
Steven Bird
September 26, 2024
5
out of
5
rating by Steven Bird
"She was a big help with setting up my insurance policy added on renters and policy with my auto and was absolutely fantastic in our job"
We responded:
"Steven, Thank you for your kind words. We're delighted to hear that she was able to provide you with a positive experience. We appreciate your business and look forward to serving you in the future."
Tashae Griffin
September 26, 2024
5
out of
5
rating by Tashae Griffin
"Kayleigh was amazing this morning with getting not just me but my mom and 2 children a life insurance plan that if something happens unexpectedly my family would be good thanks again Kayleigh"
We responded:
"Hi Tashae, Thank you so much for taking the time to share your positive experience with Kayleigh. We're truly touched to hear that she was able to help you and your family find a life insurance plan that provides you with peace of mind. It's our mission to provide exceptional service to our clients, and we're so happy to hear that Kayleigh exceeded your expectations. Please don't hesitate to reach out if you have any other insurance needs in the future."
Corinne Nestor
September 25, 2024
5
out of
5
rating by Corinne Nestor
"I have a pretty messed up driving history and my current situation left me with many company’s turning away due to my suspended/limited license. Nicole and Kayleigh sent me a AFFORDABLE quote immediately, I emailed Nicole for a little while to explain my situation thinking the price couldn’t be possible with my driving record and license status. Both ladies helped me out immensely and didn’t just give up. Kayleigh went above and beyond to make me comfortable, explain everything to me, she even let me know we can possibly get a lower rate after the first 6 months. She also told me when I get my business going to call her as she can offer me business insurance as well. I highly recommend you call them for all your insurance needs! Thank you both so much!!"
We responded:
"Corinne, We're so glad to hear that Nicole and Kayleigh were able to help you find an affordable insurance solution despite your challenging driving history. Their dedication to providing exceptional customer service is truly commendable. We appreciate your kind words and are grateful for your trust in our team. Please don't hesitate to reach out if you have any other insurance needs in the future."
Soror MEC
September 16, 2024
5
out of
5
rating by Soror MEC
"Kayleigh is awesome, very professional and returns all calls a rarity in this day and age."
We responded:
"Kayleigh's professionalism and responsiveness are truly appreciated. Thank you for taking the time to share your positive experience"
Amybeth Boyer
September 16, 2024
5
out of
5
rating by Amybeth Boyer
"Kayla was very helpful and easy to work with. She answered all of my questions and was supportive through out our conversation. She was wonderful!"
We responded:
"Amybeth, Thank you for your kind words about Kayla. We're delighted to hear that she was helpful and supportive throughout your experience."
Nathan Fischer
September 12, 2024
5
out of
5
rating by Nathan Fischer
"Jenny is always the best! I have all my insurance needs covered because of her. She is thorough and follows up with me regularly. I couldn’t ask for a better representative taking care of me."
We responded:
"Nathan, We're delighted to hear that Jenny has been such a valuable asset to you. Your satisfaction is our goal, and we're always striving to provide the best possible service."
John Putman
September 11, 2024
5
out of
5
rating by John Putman
"Kayla was great. She was welcoming and friendly. Explained what I needed to know. Very knowledgeable about her products. I appreciated not having additional products being forced on me."
We responded:
"John, Thank you for your kind words about Kayla! We're thrilled to hear that she provided you with a positive and informative experience. Your satisfaction is our top priority, and we're committed to providing excellent customer service. Please don't hesitate to reach out if you have any other questions or needs."
Briana Hetzel
September 6, 2024
5
out of
5
rating by Briana Hetzel
"Kayla was very helpful and easy to talk to!"
We responded:
"Briana, Thank you for your review. We're thrilled to know that Kayla was able to assist you in a helpful and friendly manner. Your satisfaction is our goal, and we're always striving to provide the best possible service."
joseph venker
September 4, 2024
5
out of
5
rating by joseph venker
"Exceptional customer service! Jenny always goes above and beyond for any questions or needs I may have! Highly recommend."
We responded:
"Thank you for your kind words about Jenny! We're delighted to hear that she provided you with exceptional customer service. Her dedication to our customers is truly appreciated"
Gwyn Caldwell
September 4, 2024
5
out of
5
rating by Gwyn Caldwell
"Jenny was very very pleasant and helpful and patient"
We responded:
"Gwyn, Thank you for your review. We're thrilled to know that Jenny was able to assist you in a helpful and patient manner. Your satisfaction is our goal, and we're always striving to provide the best possible service."
Taylor Hill
September 4, 2024
5
out of
5
rating by Taylor Hill
"Even though my insurance quote wasn’t the best because of my situation, Kayleigh did a great job with helping me get it lowered and still be covered, made me feel good about the outcome plan"
We responded:
"Taylor, Thank you for your kind words about Kayleigh! We're glad that she was able to find a solution that worked for you. Your satisfaction is our top priority, and we're always here to help you find the best coverage options. Please don't hesitate to reach out if you have any other questions or needs."
Chris H
September 3, 2024
1
out of
5
rating by Chris H
"Quite simply, we're in our 40's with no accidents, no tickets, no nothing and our rate has doubled over the last 2 years. My partner called and got absolutely nowhere. They just blamed the price gouging on inflation. However, that's far from our first issue and I look forward to going elsewhere. Update - They called me and nothing in their reply here was accurate. They simply went straight to inflation. I explained inflation doesn't cause things to DOUBLE. At which point she said I was yelling. I let her know I was not. Then she said she was having trouble hearing me. (So which is it?) Then the call dropped."
Bobby Clips
August 28, 2024
5
out of
5
rating by Bobby Clips
"Amazing service great communication!"
We responded:
"We appreciate the 5 star review Bobby!"
Wanda Robinson
August 27, 2024
5
out of
5
rating by Wanda Robinson
"Jenny was very patient n explained in detail. She got me all the coverage I needed she was very easy to talk to, I enjoyed speaking with her. Thank you for your help. ❤️"
We responded:
"Good Morning Wanda, We're delighted to hear that Jenny was able to provide you with the information and coverage you needed. Her patience and helpfulness are qualities we value in our team. Thank you for choosing State Farm!"
Caroline Kelly
August 26, 2024
5
out of
5
rating by Caroline Kelly
"State Farm makes it fast and easy to sign up. Kayleigh was great, very friendly and helpful!"
We responded:
"Caroline, we are very appreciative of your review. So glad Kayleigh was helpful! "
Erin Ryan
August 22, 2024
5
out of
5
rating by Erin Ryan
"Jenny was so pleasant and helpful!"
We responded:
"Thank you Erin for your kind review! We appreciate you!"
Moe
August 21, 2024
5
out of
5
rating by Moe
"Agent was extremely helpful and polite. Her recommendation was exactly what I was looking to change my policy to. Very Happy with their service"
We responded:
"Moe, We are happy to hear you are satisfied with your service. We appreciate you!"
YanM1ng Leung
August 18, 2024
5
out of
5
rating by YanM1ng Leung
"HUGE SHOUT OUT to Jenny who helped me bundle my home and car insurance to secure some additional savings. She spent extensive time with me to review my policy line by line to help me understand the coverage and where I could adjust to make savings. I appreciate her collaboration and technicL expertise in handling my insurance needs"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jenny was able to assist you in bundling your home and car insurance for additional savings. She's dedicated to ensuring our customers fully understand their coverage and find the best possible options. I'll be sure to pass along your shout-out to her—she'll be so pleased to hear your feedback! If you have any more questions or need further assistance, we're always here to help. Thank you for choosing us!"
Jack Kelly
August 15, 2024
5
out of
5
rating by Jack Kelly
"I cannot thank Kayleigh enough for helping me save more than half of what I used to pay! She was a pleasure to speak to and got everything I needed done clearly and quickly! I will recommend her to any and everyone that needs car or renters insurance!"
We responded:
"Jack, We're thrilled to hear about Kayleigh's exceptional service! Her dedication to helping customers save money and providing outstanding support is truly commendable. Thank you for sharing your positive experience! We appreciate your business and loyalty."
Melissa Halpenny
August 15, 2024
5
out of
5
rating by Melissa Halpenny
"We've been with State Farm over 25 years. Met with Jenny today and she was lovely. Informative and most helpful!"
We responded:
"We're thrilled to hear you've been a State Farm customer for over 25 years! It's wonderful that Jenny was able to provide such excellent service. We appreciate your loyalty and kind words about Jenny."
Heather McKinnon Dennie
August 9, 2024
5
out of
5
rating by Heather McKinnon Dennie
"Jenny was great! She took the time to thoroughly review all of our options and let us make the best decisions for our family."
We responded:
"It's wonderful to hear that Jenny provided such excellent service. Our team is committed to helping customers find the best insurance options. Thank you for choosing us!"
Chad Markle
August 1, 2024
5
out of
5
rating by Chad Markle
"I've been with State Farm and this office for a few years now and never had any issues.. Great people! Very respectful! I have recently worked with Jenny a couple times over the past two months about getting motorcycle insurance. She's very kind, responsive to questions and takes the time to explain things. And the rates, (at least for me) have pretty much been better than anywhere else.. So overall, I can't complain one bit and I have nothing but good things to say about this office and everyone I have spoken to."
We responded:
"We're thrilled to hear such wonderful feedback about your experience with us! It's fantastic to know that you've had a positive relationship with our office for several years. Jenny is a valued member of our team, and we appreciate you taking the time to recognize her excellent service. We're committed to providing top-notch insurance solutions and exceptional customer care. Thank you for choosing State Farm!"