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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ron Carnes

November 12, 2025

5  out of  5
rating by Ron Carnes
"I was in a bad situation with a car I still owe a lot of money on becoming undrivable, and too expensive to fix. Nikki was sympathetic and went over ways to reduce my insurance bill without making my situation worse in the long run."
We responded:
"Ron, Thank you for sharing your experience. We're glad Nikki could provide support and help find solutions that fit your needs without compromising your coverage. If you ever need further assistance, don’t hesitate to reach out—we’re here to help!"
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Todd Fogle

November 6, 2025

5  out of  5
rating by Todd Fogle
"They were very helpful and friendly"
We responded:
"Todd, Thank you so much for your kind review. "
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Tammy Eichelberger

October 30, 2025

5  out of  5
rating by Tammy Eichelberger
"Nicole Grove was very informative and help me make a decision. She was very patient with me and all my questions and concerns.Thank you!"
We responded:
"Tammy, Thank you for sharing your positive experience! We know insurance can involve many questions and concerns, and we are committed to taking the time necessary to ensure every customer feels comfortable and clear about their choices. Thank you for recognizing our wonderful service!"
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Jackie Morehead

October 20, 2025

5  out of  5
rating by Jackie Morehead
"As always excellent service!"
We responded:
"Jackie, Thank you so much for your kind review. We appreciate you!"
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Scott McCormick

October 20, 2025

5  out of  5
rating by Scott McCormick
"Been working with Kayleigh for some time and absolutely love it! She has been amazing, always ready to help in any way possible! So glad I’m being all my business back to you guys and adding the home owners insurance as well! Kayleigh is the reason I’m back!"
We responded:
"Scott, Thank you so much for your kind words! We're thrilled to hear that Kayleigh has been such a positive support for you. It's wonderful to know that you're trusting us with both your business and your homeowners insurance. We'll be sure to pass along your compliments to Kayleigh—she'll be delighted! We look forward to continuing to serve you."
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Amber R

October 17, 2025

5  out of  5
rating by Amber R
"I have been a long time customer to Statefarm, this branch specifically and over the years. Kayleigh has been so very informative with life insurance and always answers all my questions. Even when I have not been ready to commit. Everyone i have spoke with at the office has always been so nice and helpful when I need help."
We responded:
"Amber, Thank you so much for this wonderful feedback! We deeply appreciate your loyalty to our State Farm branch over the years. We're especially proud to hear about the excellent service you consistently receive from Kayleigh. Her informative and patient approach to discussing life insurance—even when you weren't ready to commit—is exactly the kind of genuine, no-pressure service we strive for. It means the world to us that every team member you speak with is nice and helpful. Thank you for recognizing our dedication to our long-time customers! We look forward to continuing to serve you. 🏡"
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Patrick gallagher

October 15, 2025

5  out of  5
rating by Patrick gallagher
"Always a pleasure dealing with Nikki, very knowledgeable, friendly, able to help you out. Been with State Farm for years, and hope i never need them, but know they have my back if need be."
We responded:
"Patrick, Thank you for this great review! We are delighted to hear that you always find it a pleasure dealing with Nikki, and we appreciate you recognizing how knowledgeable and friendly she is. Your long-standing trust in State Farm means a lot to us, and we are here, as always, to have your back if the need arises. We look forward to many more years of being your good neighbor! 🤝"
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Brian Henry

October 15, 2025

5  out of  5
rating by Brian Henry
"Jenny was very pleasant to talk to, and saved me a lot of money. Bundled car insurance, and renter's insurance and saved me over $150 a month on my payments. Thank you Jenny."
We responded:
"Brian, Thank you so much for your kind words! We're thrilled to hear that Jenny was able to help you save over $150 a month by bundling your car and renter’s insurance. We appreciate your trust and are glad she made the experience pleasant for you. If you ever need anything else, don’t hesitate to reach out!"
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Mary Bair

October 9, 2025

5  out of  5
rating by Mary Bair
"We met through which i thought was a spam call. I ended up buying car and homeowners insurance. Great experience, unlike most agents who are pushy and overly aggressive. Kayleigh was a doll to talk to."
We responded:
"Mary, Thank you for sharing your positive experience! We are so glad that Kayleigh was able to assist you with your car and homeowners insurance. It's wonderful to hear that her approach was a welcome change, as we always strive to provide friendly, pressure-free service. We appreciate you choosing us for your insurance needs"
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Pam Goodling

October 1, 2025

5  out of  5
rating by Pam Goodling
"It was a pleasure working with Nikki to review my coverage today. She was thorough and knowledgeable."
We responded:
"Pam, Thank you so much for your kind words! We're delighted to hear that Nikki provided thorough and knowledgeable support during your coverage review. We appreciate your feedback and look forward to assisting you again in the future!"
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Kevin Barley

September 29, 2025

5  out of  5
rating by Kevin Barley
"Nikki was very helpful I would definitely recommend her to everyone"
We responded:
"Kevin, Thank you so much for your review! We appreciate your recommendation "
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Bobby Clark

September 25, 2025

5  out of  5
rating by Bobby Clark
"Didnt know what great customer service was until I talked with Kayleigh today. Coming from a bad experience with progressive and the local office on Kenneth Rd, I was highly frustrated with my situation and this girl did great. Not only did she provide me with auto insurance I THOUGHT I had with progressive, she also bundled my homeowners and together got me awesome rates on the pair!!!!.Good job all around very polite, patient, and understanding. Have a cocktail tonight you earned it!!"
We responded:
"Bobby, Wow, thank you so much for this incredible review! It means the world to us to hear that Kayleigh was able to turn a frustrating situation into such a positive experience for you. We're so proud of Kayleigh for her exceptional customer service—being polite, patient, and understanding is what we're all about. It's fantastic to know she not only found you the coverage you needed but also bundled your home and auto insurance to get you awesome rates. She truly is a rock star! We'll be sure to pass along your praise (and the cocktail suggestion!) to her. We appreciate you choosing us, and we're so happy to have you as part of our State Farm family."
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Katie Snyder

September 18, 2025

5  out of  5
rating by Katie Snyder
"Very informative, professional and knowledgeable. Highly recommend"
We responded:
"Katie, Thank you for your kind words! We're so glad we could provide you with a positive and informative experience. We appreciate your recommendation!"
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Jarisnails95

September 18, 2025

5  out of  5
rating by Jarisnails95
"I was referred by my mom and Kayla helped me out immediately with something that took months to get help with. She was kind and patient which I appreciate."
We responded:
"That's wonderful to hear! We're so glad that Kayla was able to help you so quickly and make the process easy. It's truly a pleasure to have her on our team, and we appreciate you taking the time to share your positive experience. We're happy to have you as a customer!"
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Zuyely Alvarado

September 17, 2025

5  out of  5
rating by Zuyely Alvarado
"I have dealt with Nikki for 14+ yrs now! She has always shown genuine concern during every and any situation."
We responded:
"Zuyely, Thank you for your kind words about Nikki! We appreciate you!"
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Al Guiseppe

September 15, 2025

5  out of  5
rating by Al Guiseppe
"We recently worked with Kayleigh at State Farm to set up both home and auto insurance as we’re in the process of buying a new home. She was very responsive, easy to reach, and provided clear answers to all of our questions along the way. The process of setting up coverage was smooth and straightforward, and we felt confident in the choices we made with her guidance. Overall, we had a very positive experience and appreciate her professionalism and support. Highly recommend!"
We responded:
"Al, Thanks for sharing your wonderful feedback! We're so glad you had a positive experience working with Kayleigh. She's an incredible asset to our team, and we're proud of her for providing such professional and helpful support. We're honored to have you as a customer and look forward to continuing to serve you."
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Reagan Steinberg

September 15, 2025

5  out of  5
rating by Reagan Steinberg
"Nicole Grove and her team have always been super kind and helpful over the years my family's had them. After finally moving in to my own apartment, Kayleigh helped me set up renter's insurance for the first time and it only took like 5 minutes to get on the phone, find my policy, and have a copy of my new plan. Awesome people!"
We responded:
"Keytii, Thank you so much for this amazing review! We're thrilled to hear that our team has consistently provided you and your family with great service over the years. We're especially proud of Kayleigh for making your first renter's insurance experience so quick and easy. Congratulations on your new apartment!"
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Jessica Powers

September 12, 2025

5  out of  5
rating by Jessica Powers
"I have called to get a quote and get insurance and Kayla was the biggest help I could get. She did everything she could to help me. Thank you again"
We responded:
"Jessica, Thank you so much for your kind words! We are so glad to hear that Kayla was able to provide you with such great assistance. We appreciate your business and look forward to working with you for all your insurance needs."
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Melissa DeHass

September 8, 2025

5  out of  5
rating by Melissa DeHass
"Kayleigh was very responsive, knowledgeable and professional. She saved us money and increased our coverages!"
We responded:
"Melissa, Thanks for the fantastic review! We're so glad to hear that Kayleigh was able to provide you with such a positive and professional experience. It's great to know she was able to help you save money while also getting you better coverage. We'll be sure to pass your kind words along to her."
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C. S.

September 3, 2025

5  out of  5
rating by C. S.
"My sister referred me to Kayleigh at State Farm advising me that we could save money. Kayleigh is very knowledgeable and helped us save money on our car insurance and homeowners policies. She was very professional and willing to answer any questions that we had. We would recommend her to anyone who is interested in saving money on any of their insurance policies."
We responded:
"C.S, Thank you so much for the wonderful review! We are so glad to hear that your sister's recommendation led you to us and that Kayleigh was able to provide such a professional and knowledgeable experience. Helping our customers save money while ensuring they have the right coverage is our top priority. We truly appreciate you trusting us with your car and homeowners policies and for recommending us to others."
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André Dundr

August 20, 2025

5  out of  5
rating by André Dundr
"Nikki was extremely helpful and attentive with my request, making the process simple and straightforward."
We responded:
"André, Thanks so much for the kind words! We're thrilled to hear that Nikki was able to make the process simple and straightforward for you. We appreciate you taking the time to share your experience."
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Becky Boyde

August 18, 2025

5  out of  5
rating by Becky Boyde
"Kayleigh did a great job helping us with our home and auto insurance."
We responded:
"Becky, we are so thankful Kayleigh was able to help you with your insurance needs. Please don't hesitate to reach out with any insurance needs!"
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Kristina Hale

August 18, 2025

5  out of  5
rating by Kristina Hale
"Updating policies was informative and painless. Speaking with Nikki was a pleasure. Thank you!"
We responded:
"Thank you so much for your wonderful feedback, Kristina! We appreciate you!"
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John White

August 14, 2025

5  out of  5
rating by John White
"Kayleigh was very helpful getting me life insurance. She made sure to call me back and walk me through the process. Thanks again"
We responded:
"John, Thank you for the kind words! We're so glad to hear that Kayleigh was able to help you get life insurance and made the process easy to understand. We appreciate your feedback and are happy to have you as a customer."
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Jackeline Mercado

August 13, 2025

5  out of  5
rating by Jackeline Mercado
"Very professional , every question i had she was very helpfull ."
We responded:
"Jackeline, we appreciate you! Thank you so much for your feedback!"