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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tammy Creamer

Tammy Creamer

January 26, 2026

5  out of  5
rating by Tammy Creamer
"In speaking with Nikki today. She was able to help me with question. Anytime I call or stop by the office. Excellent service, each time."
We responded:
"Tammy, Thank you for the great review. We’re glad Nikki was able to help answer your questions and provide excellent service. Our team works hard to make every call and visit a positive experience. We appreciate your continued trust in our office."
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Ken Johnston

January 26, 2026

5  out of  5
rating by Ken Johnston
"Nikki was extremely helpful. I appreciated all her help and understanding with my policy and questions. She was quick to call me and resolve all my concerns, it made me happy that I chose the State Farm team, especially this office. I am looking forward to many more years as a customer with State Farm. Thanks Nikki!"
We responded:
"Ken, Thank you for the kind words and for being part of the State Farm family. We’re happy to hear Nikki provided quick, thoughtful support and took the time to answer your questions. She truly cares about our customers and their coverage. We appreciate your trust in our office and look forward to serving you for many years to come."
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Delphia Vaught

January 26, 2026

5  out of  5
rating by Delphia Vaught
"Representative, Nikki, was very polite in answering my concerns about the changes in my renters insurance, even though she had been receiving many calls about the same concerns."
We responded:
"Delphia, Thank you for taking the time to share your experience. We’re glad to hear Nikki was polite, patient, and helpful while addressing your renters insurance concerns. She works hard to make sure every customer feels heard, even during high call volumes. We appreciate your feedback and your trust in our agency."
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Emmanuel John

January 20, 2026

5  out of  5
rating by Emmanuel John
"Excellent service was provided. Kayleigh was fantastic. The speed, professionalism and accuracy of providing services provided was excellent. I recommend this Agency for your insurance needs."
We responded:
"Emmanuel, Thank you so much for your kind words! We're thrilled to hear that Kayleigh provided you with excellent service. Your recommendation means a lot to us, and we're committed to maintaining the high standards of speed, professionalism, and accuracy you experienced. If you ever need assistance in the future, don't hesitate to reach out!"
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Megan Therit

January 19, 2026

5  out of  5
rating by Megan Therit
"Nikki was very helpful and easy to speak to"
We responded:
"Thank you for the kind review. We’re glad Nikki made things easy and helpful for you. We appreciate you taking the time to share your experience."
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Pero Popovic

January 16, 2026

5  out of  5
rating by Pero Popovic
"I had an excellent experience speaking with Jenny at State Farm. She was very knowledgeable, patient, and took the time to explain everything clearly and honestly. I never felt rushed, and all of my questions were answered. Outstanding customer service — highly recommend Jenny"
We responded:
"Pero, Thank you so much for the great review. We’re thrilled to hear that Jenny took the time to explain everything clearly and made sure all of your questions were answered. She truly cares about providing honest, patient service. We appreciate the recommendation and look forward to helping you again anytime you need insurance."
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Robert Whitman

January 7, 2026

5  out of  5
rating by Robert Whitman
"Thanks to Nicole I cut my insurance Price in half saved $100 on my homeowner's policy she did very well very kind thank you Happy New Year"
We responded:
"Robert, Thank you so much for your kind words! We're thrilled to hear that we were able to help you save on your homeowner's policy. We appreciate your feedback and wish you a Happy New Year as well!"
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Fred Irvin

January 5, 2026

5  out of  5
rating by Fred Irvin
"Need a policy change for our homeowners policy. It was handled in a snap! Thanks 🙏"
We responded:
"Fred, Thank you for your kind words! We're glad we could assist you quickly with your homeowner's policy. If you need any further help, feel free to reach out anytime! 🙏😊"
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Rey Magloire

December 16, 2025

5  out of  5
rating by Rey Magloire
"My wife and I just had a review done of our home and auto policies by Nikki. She was patient and knowledgeable and answered all our questions to our satisfaction. Nikki also made suggestions about our policies that could save us on our premiums. Thank you Nikki for à great serviçe."
We responded:
"Rey, Thank you so much for your kind words! We're delighted to hear that Nikki provided you with patient, knowledgeable service and helpful suggestions to save on your premiums. We appreciate your trust and look forward to continuing to assist you with your home and auto policies. Thanks again for choosing us!"
Profile photo of LISA EDWARDS

LISA EDWARDS

December 12, 2025

5  out of  5
rating by LISA EDWARDS
"Always a pleasure working with anyone when I call in. They go above and beyond to help their client!!"
We responded:
"Thank you so much for your amazing review Lisa! We truly appreciate you!"
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Jeff Snyder

December 1, 2025

5  out of  5
rating by Jeff Snyder
"Every time I call they are professional and friendly."
We responded:
"Jeff, we appreciate you! Thank you"
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Louise Miller

November 24, 2025

5  out of  5
rating by Louise Miller
"Always reassured you stand by us thank you!"
We responded:
"Thank you so much for your kind words! It means a lot to know you feel supported. We’re always here for you and your family whenever you need us."
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Vance Hamm

November 21, 2025

5  out of  5
rating by Vance Hamm
"Nikki is always great to deal with"
We responded:
"Thank you Vance for a 5 star review!"
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Justin Sneeringer

November 20, 2025

5  out of  5
rating by Justin Sneeringer
"Always a pleasure working with these folks!"
We responded:
"Thank you so much Justin! We appreciate you"
Profile photo of Ron Carnes

Ron Carnes

November 12, 2025

5  out of  5
rating by Ron Carnes
"I was in a bad situation with a car I still owe a lot of money on becoming undrivable, and too expensive to fix. Nikki was sympathetic and went over ways to reduce my insurance bill without making my situation worse in the long run."
We responded:
"Ron, Thank you for sharing your experience. We're glad Nikki could provide support and help find solutions that fit your needs without compromising your coverage. If you ever need further assistance, don’t hesitate to reach out—we’re here to help!"
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Todd Fogle

November 6, 2025

5  out of  5
rating by Todd Fogle
"They were very helpful and friendly"
We responded:
"Todd, Thank you so much for your kind review. "
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Tammy Eichelberger

October 30, 2025

5  out of  5
rating by Tammy Eichelberger
"Nicole Grove was very informative and help me make a decision. She was very patient with me and all my questions and concerns.Thank you!"
We responded:
"Tammy, Thank you for sharing your positive experience! We know insurance can involve many questions and concerns, and we are committed to taking the time necessary to ensure every customer feels comfortable and clear about their choices. Thank you for recognizing our wonderful service!"
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Jackie Morehead

October 20, 2025

5  out of  5
rating by Jackie Morehead
"As always excellent service!"
We responded:
"Jackie, Thank you so much for your kind review. We appreciate you!"
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Scott McCormick

October 20, 2025

5  out of  5
rating by Scott McCormick
"Been working with Kayleigh for some time and absolutely love it! She has been amazing, always ready to help in any way possible! So glad I’m being all my business back to you guys and adding the home owners insurance as well! Kayleigh is the reason I’m back!"
We responded:
"Scott, Thank you so much for your kind words! We're thrilled to hear that Kayleigh has been such a positive support for you. It's wonderful to know that you're trusting us with both your business and your homeowners insurance. We'll be sure to pass along your compliments to Kayleigh—she'll be delighted! We look forward to continuing to serve you."
Profile photo of Amber R

Amber R

October 17, 2025

5  out of  5
rating by Amber R
"I have been a long time customer to Statefarm, this branch specifically and over the years. Kayleigh has been so very informative with life insurance and always answers all my questions. Even when I have not been ready to commit. Everyone i have spoke with at the office has always been so nice and helpful when I need help."
We responded:
"Amber, Thank you so much for this wonderful feedback! We deeply appreciate your loyalty to our State Farm branch over the years. We're especially proud to hear about the excellent service you consistently receive from Kayleigh. Her informative and patient approach to discussing life insurance—even when you weren't ready to commit—is exactly the kind of genuine, no-pressure service we strive for. It means the world to us that every team member you speak with is nice and helpful. Thank you for recognizing our dedication to our long-time customers! We look forward to continuing to serve you. 🏡"
Profile photo of Patrick gallagher

Patrick gallagher

October 15, 2025

5  out of  5
rating by Patrick gallagher
"Always a pleasure dealing with Nikki, very knowledgeable, friendly, able to help you out. Been with State Farm for years, and hope i never need them, but know they have my back if need be."
We responded:
"Patrick, Thank you for this great review! We are delighted to hear that you always find it a pleasure dealing with Nikki, and we appreciate you recognizing how knowledgeable and friendly she is. Your long-standing trust in State Farm means a lot to us, and we are here, as always, to have your back if the need arises. We look forward to many more years of being your good neighbor! 🤝"
Profile photo of Brian Henry

Brian Henry

October 15, 2025

5  out of  5
rating by Brian Henry
"Jenny was very pleasant to talk to, and saved me a lot of money. Bundled car insurance, and renter's insurance and saved me over $150 a month on my payments. Thank you Jenny."
We responded:
"Brian, Thank you so much for your kind words! We're thrilled to hear that Jenny was able to help you save over $150 a month by bundling your car and renter’s insurance. We appreciate your trust and are glad she made the experience pleasant for you. If you ever need anything else, don’t hesitate to reach out!"
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Mary Bair

October 9, 2025

5  out of  5
rating by Mary Bair
"We met through which i thought was a spam call. I ended up buying car and homeowners insurance. Great experience, unlike most agents who are pushy and overly aggressive. Kayleigh was a doll to talk to."
We responded:
"Mary, Thank you for sharing your positive experience! We are so glad that Kayleigh was able to assist you with your car and homeowners insurance. It's wonderful to hear that her approach was a welcome change, as we always strive to provide friendly, pressure-free service. We appreciate you choosing us for your insurance needs"
Profile photo of Pam Goodling

Pam Goodling

October 1, 2025

5  out of  5
rating by Pam Goodling
"It was a pleasure working with Nikki to review my coverage today. She was thorough and knowledgeable."
We responded:
"Pam, Thank you so much for your kind words! We're delighted to hear that Nikki provided thorough and knowledgeable support during your coverage review. We appreciate your feedback and look forward to assisting you again in the future!"
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Kevin Barley

September 29, 2025

5  out of  5
rating by Kevin Barley
"Nikki was very helpful I would definitely recommend her to everyone"
We responded:
"Kevin, Thank you so much for your review! We appreciate your recommendation "